Job Overview
Are you an experienced technical leader who values building great internal teams and designing frictionless corporate technology experiences? Nutanix is looking for a dynamic, proactive Nutanix IT Operations Manager to run our workspace technology infrastructure and end user support services across the AMER region. Based out of our San Jose headquarters, you will guide a dedicated regional support team, interface closely with executive stakeholders, and manage critical vendor relationships.
At Nutanix, our culture is defined by four pillars: Hungry, Humble, Honest, with Heart. The Global IT Operations team focuses entirely on a “customer-first” approach. We minimize slow, manual processes by embracing automated modern software deployment and infrastructure management. This position operates on a hybrid schedule, meaning you will collaborate in person at our San Jose office three days a week while utilizing remote work flexibility for the remaining days. If you love optimizing corporate infrastructure, scaling technical support teams, and keeping end-users happy, this leadership path is built for you.
| Title | Description |
|---|---|
| Job Title: | Manager, IT Operations – AMER |
| Jobs Posted Date / Updated: | 01/06/2026 |
| Jobs Category / Sector: | Information Technology / Cloud Computing |
| Jobs Advertised at: | careers.blumbergcapital.com |
| Education / Qualifications Required to Apply for Jobs: | Bachelor’s Degree or Equivalent Practical Experience |
| Job Vacancy Location: | San Jose, California, United States |
| Organization: | Nutanix |
| Job Type: | Full-Time (Hybrid: 3 Days Onsite) |
| Expected Last Date: | 40 days from posting date |
| Salary | $104,000 – $207,600 per year + Equity & Benefits |
| Remote Work: | No |
| Industry | Information Technology / Cloud Computing |
| Experience Required: | 5+ Years of Technical Management Experience |
| How to Apply | Apply Now |
Table of Contents
Key Responsibilities
As the Nutanix IT Operations Manager for the AMER region, you will act as both a strategic planner and an operational anchor. Your day to day operations will ensure corporate technology runs reliably for every local employee.
- Lead Regional Support Teams: Direct, coach, and manage a distributed team of technical support engineers to maintain rapid, high-quality resolution metrics across the Americas.
- Streamline IT Operations: Develop internal infrastructure strategies that replace time-consuming manual intervention with automated workflows.
- Manage Enterprise Vendors: Oversee technology procurement, local asset lifecycles, and third-party vendor relationships to control operational expenses.
- Collaborate with Leadership: Align regional IT goals with organizational scaling demands by communicating regularly with department heads and executive stakeholders.
- Audit Workplace Automation: Evaluate, select, and deploy software configuration updates across enterprise systems including mobile device management (MDM) platforms.
- Coordinate Communications: Send clear, jargon-free announcements regarding maintenance windows, security patches, and structural IT upgrades to the regional user base.
- Optimize Incident Frameworks: Enforce modern incident and change management frameworks to ensure platform stability and prevent unplanned downtime.
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Required Skills & Qualifications
To ensure operational readiness, candidates must fulfill these baseline requirements:
- Management Background: 5 or more years of hands-on technical management experience leading internal help desks or infrastructure environments.
- Modern Workspace Stack: Deep operational knowledge of enterprise collaboration tools such as Office 365, Slack, and OKTA identity management.
- Device Management Systems: Clear understanding of automated provisioning ecosystems, specifically JAMF for macOS architectures and Microsoft Intune for Windows hardware.
- Service Framework Mastery: Functional background utilizing IT Service Management (ITSM) systems, specifically logging, routing, and reporting via ServiceNow.
- Communication Skills: Excellent conversational and written English skills, allowing you to articulate technical problems simply to non-technical users.
- Travel Availability: Willingness to travel between 10% and 20% to regional satellite offices to audit localized systems and coordinate hardware refreshes.
Preferred Qualifications
Candidates who possess these additional backgrounds will stand out during our screening process:
- AV and Telephony Background: Direct experience architecting modern conference room audio-visual technologies and managing cloud telephony solutions.
- Framework Certifications: Structural training or active certifications in modern IT framework methodologies like ITIL (Information Technology Infrastructure Library).
- Scale Experience: Prior experience scaling IT services through rapid mid-to-large enterprise workforce growth phases.
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Benefits & Perks
Nutanix offers a highly competitive total compensation architecture aimed at protecting your health, wealth, and work-life balance:
- Equity Incentives: Participation in our Restricted Stock Units (RSU) programs, providing clear financial ownership in company growth.
- Comprehensive Healthcare: Top-tier medical, dental, and vision packages for employees and eligible dependents.
- Retirement Planning: Full eligibility for our 401(k) investment plan featuring corporate matching matching structures.
- Time-Off Allocations: Generous paid vacation allowances, structured personal sick leave, and dedicated parental leave programs.
- Performance Incentives: Eligibility for standard sign-on bonuses and performance-driven discretionary financial awards.
Work Environment
This role uses a hybrid workflow model. We believe physical collaboration fosters creative problem-solving and unified team development. You will be expected to work inside our San Jose corporate headquarters three days per week. The remaining two days offer flexible remote work configurations. Our offices are fully outfitted with modern workspaces, high-end meeting equipment, and community break areas designed to keep you comfortable and productive.
Salary Information
The base salary range for this active role is $104,000 to $207,600 per year.
Your final base salary offer will depend on specific personal factors, including localized market costs, previous technical management tenure, specialized systems certifications, and interview performance evaluation metrics.
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How to Apply
Ready to step into this leadership position? Follow this step-by-step guidance to ensure your application moves smoothly through our review pipeline:
- Step 1: Head directly to the official Blumberg Capital Careers Portal or the Nutanix Jobs page to access the original listing.
- Step 2: Prepare a tailored, clean resume outlining your 5+ years of infrastructure leadership. Highlight concrete examples where you optimized internal support desk ticket speeds.
- Step 3: Double-check that your work history explicitly notes your operational familiarity with ServiceNow, JAMF, Intune, and Okta platforms.
- Step 4: Submit your documentation through the portal before our internal application deadline, which remains active for 40 days from the initial posting date.
10. Equal Opportunity Employer Statement
Nutanix is proud to operate as an equal opportunity employer. We make all employment choices based strictly on business needs, job duties, and individual qualifications. We never discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran standing, disability status, or any other legally protected characteristics. We are committed to constructing an inclusive, safe workplace culture where all identities thrive.
11. Frequently Asked Questions (FAQs)
What is the primary work location for this Nutanix position?
The primary office for this position is located at the Nutanix corporate headquarters in San Jose, California. It operates under a hybrid scheduling policy requiring three days of in-office presence every week.
What are the main software tools managed by the IT Operations Manager?
The IT Operations Manager oversees enterprise collaboration and device provisioning frameworks including ServiceNow, OKTA identity access management, Slack, Office 365, JAMF for macOS tracking, and Microsoft Intune for Windows endpoints.
What is the expected salary range for this AMER role?
The target annual base salary range for this full-time role spans from $104,000 to $207,600. Final compensation packages include equity options, bonuses, and comprehensive health benefits.
Is travel required for this technical management position?
Yes, this operational role carries a standard regional travel expectation ranging between 10% and 20% to coordinate infrastructure updates at domestic office sites.
Quick Summary
The Nutanix IT Operations Manager (AMER) is a full time, hybrid leadership position based at the corporate headquarters in San Jose, CA. This role requires 5+ years of experience managing internal IT infrastructure and support teams.
The position offers a salary range of $104,000 – $207,600 per year plus equity and benefits. The ideal candidate will possess deep expertise in enterprise tools like ServiceNow, OKTA, JAMF, and Microsoft Intune, and will lead the automated provisioning and technical support strategies for the Americas region.
Source: careers.blumbergcapital.com
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